Tickety SDK

Welcome to Tickety SDK, your fast track to integrating a robust ticket management system into your SaaS application. Our goal is to empower developers with a 'plug and play' solution that brings customer-facing features to life with minimal effort and maximum efficiency.

What is Tickety SDK?

Tickety SDK is an easy-to-integrate solution that wraps our APIs into a simple yet powerful package, allowing you to send and fetch messages seamlessly within your application's environment. Any message dispatched using Tickety's APIs surfaces on the dedicated Tickety dashboard, which becomes accessible upon account creation. Designed for rapid deployment, Tickety SDK is the developer's shortcut to implementing a ticketing system without incurring exorbitant costs or enduring time-intensive development cycles.

Inspiration Behind Tickety

Tickety was born out of a genuine need for effective customer support during my tenure at Exoplate. The struggle with managing an overflowing inbox and relying on third-party communication platforms like Discord, which introduced unnecessary hurdles for users, led to the inception of Tickety. This solution simplifies user interaction by enabling the sending of queries directly from the application, making ticket management a breeze. Tickety stands as a testament to overcoming the challenges of implementing customer support and the substantial investment usually required to establish such systems.

Customizable and Type-Safe

Developed entirely in TypeScript, Tickety guarantees type safety from front to back, enhancing the developer experience with the assurance of reliability and stability. The open-source nature of the SDK ensures it remains accessible, versatile, and continually improved upon by the developer community.

Broad Framework Compatibility

Though Tickety is a Node.js package at heart, its compilation to JavaScript allows for a broad range of compatibility. It's designed to work seamlessly with various frameworks and environments, including (but not limited to):

  • JavaScript libraries
  • .NET Core
  • Vue.js
  • Angular
  • Create React App (CRA)
  • Vite React
  • Next.js

Typical Use Cases

Tickety SDK is the ideal tool for independent developers and startups looking to ship products rapidly while maintaining a high standard of customer interaction. It's the perfect ally for those who wish to bypass the complex, costly path of building a support system from scratch. Built upon the foundations of PostgreSQL and Supabase, Tickety leverages the real-time capabilities and performance of these powerful technologies.

Fostering a Community

Our vision for Tickety extends beyond its current capabilities. We are nurturing a community where passionate developers can contribute, expand, and refine the SDK, helping it evolve into the most robust, user-friendly ticketing system available.

Join us in shaping the future of customer support within the developer ecosystem. With Tickety SDK, you're not just choosing a tool; you're embracing a community-driven path toward efficient and scalable customer engagement.